post virtual event survey questions for exhibitors

Where did their goals overlap with yours—or how didn’t they? Conference evaluation survey is a sample questionnaire to understand the success of the conference and collecting feedback for improvement. We want to capture their feelings about the event, but struggle to collect meaningful data and encourage survey completion. Are you going to be attending this event next time? (1 being terrible and 10 being perfect). During the planning process, you should be defining overall objectives for your virtual event. We’ll start the list of post event survey questions with some universal questions that can be used for almost any type of public events. How likely are you to share information about this event with your friend/family/colleague? More than 300,000 users power their events with Cvent Event Management software. How would you rate the venue experience on a scale of 1 to 10? Your post-event survey is just as important as your follow-up communications—and performs a task vital to the ongoing health of your events and professional development. Whatever the concern, event evaluations are an open-ended resource for determining how your event is going in real time. The event survey questions can be asked on paper at the event, or can be sent out digitally through an email provider or through a survey on your own website. Well, you need to get some honest feedback! While they can be overlooked, post-event surveys for your sponsors and exhibitors are an additional, important source of information on the participants of your event. Maybe catering offerings are getting low? How would you rate the organization of the event on a scale of 1 to 10? Evaluating the success or failure of your trade show is critical. These twelve post-trade show questions will provide valuable insight for future events. At an internal meeting, it’s also important to take attendees’ opinions into account. What was your least favorite part of this event? An exhibitor’s objectives are likely different from yours and your attendees, but they will have interesting perspective on attendee interaction, and which parts of the event worked for them—or not. The first big difference is that event evaluation surveys aren’t just given to attendees; they’re also given to sponsors, speakers, exhibitors… Survey data alone is a compass that broadly points out elements of event success. But what are the right questions to ask? This information will help as you evaluate the sessions and improve the selection for following years. By capturing the opinions and information very soon after the event, planners can get a more accurate understanding of how things went from an attendee’s perspective. 2. Ask participants to rate the date, location, speakers, vendors, and catering of the event. Getting an understanding of what takeaways most directly impacts the attendee will help you to understand overall how attendees see themselves fitting into the organization. From all of this, you should be able to put together an action plan for next year! Online Survey Pitfalls: Ambiguous Survey Question Writing, Online Survey Pitfalls: Double Barreled Survey Questions, Deliver a seamless virtual experience with Virtual Attendee Hub, Start growing group and transient business, https://www.cvent.com/microsites/wyndham-hotels-resorts-global?ref=L2NGK769N24&…, Do Not Sell My Personal Information (CCPA Required). Post-event surveys have always been a reliable source of information for event planners to learn about the success of their event… I suggest 5 questions … The post-event survey is a great place to do this, whether it’s asking for their feedback on new company policies, concerns, or other areas. (scale from very satisfactory to unsatisfactory) 4. Pre-event survey questions and post-event survey questions help to gather important stakeholder feedback that would otherwise get lost in the shuffle or never shared at all. Top 16 event feedback survey questions for post-event questionnaire An event feedback survey will enable the organizers to understand if they could deliver an event that met the expectations … This might include post event surveys with event feedback questions, but can also include less formal conversations with attendees and sponsors either in person, over the phone, or through email. An event evaluation survey is similar to a post-event survey, but with a few key differences! Did you find the catering service people to be courteous and diligent? Event survey #5: Create a narrative The questions in your survey should follow a natural order, leading respondents through your survey — much like the plot of a story. Live polling is a fun way to get feedback in real time … Ask follow up questions about the most important aspects of the event, like the keynote speaker. Overall Satisfaction & Suggestions for Future Events. Now that your attendees have connected to the organization, you want to look at the other half of the equation: how does the organization impact the attendees? After you’ve thrown an event, everything that you do afterward to gauge the success of the event is part of the post-event evaluation. Web survey powered by SurveyMonkey.com. Did you find the venue uncomfortable for any reason? Copyright 2021 Cvent Inc. All rights reserved. How would you rate your overall event experience on a scale of 1 to 10? Here are five more critical things to consider when developing your next post-event survey. If so, how? Post-Event Survey Questions for Sponsors and Exhibitors While they can be overlooked, post-event surveys for your sponsors and exhibitors are an additional, important source of information on the participants of your event. Yes/no Open-ended Drop-down Below you’ll find … How can you be sure to get all the information you need to make better events year over year? This is also a great time to analyze your results from your post-event surveys. Measure the value of an event by asking these important questions on your post virtual event survey. Did you find yourself lost or confused at any point during the event? If you still need some inspiration, here are a few open-ended questions you can ask people in your post-event meeting: Post-event evaluation is every bit as important as pre-event planning. A great event will help you form a personal connection with your audience and will help you stand out from the competition, but a poorly run event can make your membership business seem unapproachable, or worse, completely amateur. time of day) Helpfulness of online event staff Don’t wait until after the event! Here’s a quick guide to creating the perfect post-event survey for your particular event. When putting together your post-event survey, make sure to include some or all of these important questions. An effective post-event survey will help you analyze where the event succeeded and where you need to improve. Check in to see their take on it, including logistical concerns, attendee interest, and attendance and participation. A more convenient option might be to display a QR code on screen that links to the survey to give your attendees instant access through their mobile. Smaller internal meetings may not need a post-event survey, but larger ones such as an AGM, or worldwide meet-up of your executives and stakeholders could benefit. Keynotes have a big impact on the overall tone of the event. How did you fin… How would you rate the event communications leading up to the event? (What did you like about it the most?). How would you rate the catering experience on a scale of 1 to 10? Data interpretation is the roadmap that directs you turn by turn until you reach your goals. Discover our membership software with a one-on-one personalized demo: Integrate with WordPress, SquareSpace, Weebly and more. A post-event survey is a questionnaire that event professionals use to get feedback from attendees. So a great way to get the all-important “buy in” to the survey is to keep it very simple. Would you recommend this conference to a friend or co-worker? What were your key takeaways from the event? Tip #1: Keep your post-event survey short Five to ten questions, at most. Exhibitors Event duration Event time (i.e. One thing that stands out to me at every conference is break times. A post-event meeting can be a good time to ask people open-ended questions, talk about the responses from event surveys, and figure out how the feedback can be implemented to make future events even better. Read on to find out how post-event surveys can make or break your future events. It’s imperative to realise that even the most scrupulous measurement of attendance satisfaction isn’t going to save your event from failing check-in technology or poor lighting. No matter if you do the traditional email route, or capture their attention immediately post-event with an in-app notification and survey, post-event surveys are a mine of information that is crucial to the continued development of your event and event strategy. The goals for this type of event is dependent on the purpose of the meeting, whether that’s training new employees, kicking off for the sales team, or an opportunity for your global employees to touch base and share information. 24/7 support from Cvent’s internal experts. By paying attention to what attendees, sponsors, and exhibitors are saying, planners are able to continue to grow as professionals and create improvements year over year. Here's a list of post-event surveysample questions that can be asked from the participants after the event: 1. Here are some examples of feedback questions for events: An event evaluation survey is similar to a post-event survey, but with a few key differences! (1 being terrible and 10 being perfect). 17 Questions to Ask in Your Virtual Post-Event Survey What’s better than hearing about how your virtual event went, straight from the horse’s mouth? (o… A follow-up email post-event is an excellent way to stay in touch with attendees, making sure that their learnings are carried through past the ending keyword, and providing them with access to recordings, contacts, and other information. Tip #1: Keep your post-event survey short Five to ten questions, at most. Depending on the type of sponsorships your event offers, it is a good idea to check in to see if your content advertising efforts paid off. We’ve put together a list of top 10 must ask questions. We recommend that you split your post event survey questions into four distinct categories: Splitting your survey questions into categories helps ensure that equal amounts of attention are paid to the different sections of the event management. PRIVACY POLICY | TERMS OF USE | Do Not Sell My Personal Information (CCPA Required). The ongoing pandemic crisis has caused many in the association community to experiment with new revenue and engagement strategies for their virtual … As mentioned, following an event, one of the most important things to do is … Assigning a rating takes far less effort than typing out a long response. Affinity Segmentation Whether you create specific questions for affinity groups or use this information in analysis, segmentation allows for a deeper understanding of a single group’s viewpoint versus statistics or opinions across the entire survey … Keep these in mind as you evaluate how the event could have been improved. One of the most common mistakes is to request feedback on event … Typically these attendees came with professional and self development in mind. Analytics have clearly shown that the more questions you ask, the fewer participants will engage the request. I like it because it provides three specific pieces of audience feedback that you … It’s very helpful to get this info from your attendees—is it a matter of venue size, or incentives towards networking, or do people just want to get to their sessions quickly? If you are hosting an expo event or an expo event organizer, use this exhibitor survey form template for the exhibitors to … Did you find yourself bored at this event? Whether that was in the form of in-app banner ads, logo placement on signage, or notifications pointing to sponsored content, you want sponsors to feel that their content got decent exposure to attendees. One of the best ways to get a comprehensive post-event evaluation is to sit down and have a formalized debriefing session with your volunteers, sponsors, and team members. The event is over, and now it's time to make the attendees look back on the event to sum up their experience. Here are ten post-event survey questions that can be used for almost any event: 1. Maximize public participation in future events by finding out what keeps people coming back for more. Although a planner should have event goals and objectives in mind going in to the planning, it’s important to consider attendees’ perspectives. Did you enjoy the food/drink catering offered? Exhibitor Questions Below are sample questions … To avoid burnout for your attendees, try including a pre-event survey, a post-event survey, and several feedback loops during the event. 1. Question Title * CRWA is hosting another conference in Paso Robles, … We continue on from yesterday’s Snap Survey Software blog post, Collect Feedback with 3 Types of Event Surveys. Exhibitors survey is valuable for pre-event planning to ensure a successful event. At the end of the day, hosting events is hard work! What was the best part of today's event for you? This is a crucial time for planners. This one requires no guesswork. The third big difference is that event evaluation surveys will feature a lot more open-ended questions. While the pre-event polls are all about driving engagement and readying attendees for the event itself, post-event surveys are for an event planner’s benefit. 21 Great Post-Event Survey Questions to Ask Your Guests Survey questions typically come in four styles: Rating by numbers, stars, emojis, etc. Complete solution for virtual, in-person, and hybrid success, Virtual/hybrid registration, websites, marketing, Virtual Attendee Hub, check-in, mobile apps, Connecting planners and venues for great, safe events, Manage a preferred hotel program like a pro, Solutions for group and transient business. Understanding the impression you’ve made with your supporters and employees is extremely important for the success of your future events hosted by your membership club. (Yes/No) 2. Craft questions based on the size of your event, the audience, the technology platform you used, and — of course — … This website uses cookies to improve your experience … It’s a great way to ensure that the relationship continues! It can be difficult post-event to ask attendees about each individual session—that should really be done during the event!—but this is a great time to get a sense of what topics, and speakers, stood out to attendees overall. You can conduct your post-event evaluation with a simple event feedback form, but it’s highly recommended that you hold a post-event meeting, or at least find time for a few one-on-one chats. But how do you know if your event was successful or not? Join nearly 4,000 employees around the world who power our technology. While negative feedback may sting, it's essential for optimizing your event … (dropdown list of options) 3. Public events like fundraisers, store openings, and trade shows help your organization reach people outside your immediate circle. It’s important to get a measure of whether they felt like their efforts were worth it—this could make or break their continued sponsorship of the event. You won’t necessarily be asking yes/no questions, it will often be more focused on long form responses detailing potential issues. In Whova, every exhibitor can set up their … Create your own online survey now with SurveyMonkey's expert certified FREE templates. How would you rate the knowledge of the speakers? In this post, we’re going to discuss the ins and out of post-event surveys — including what types of questions to include … Be sure to vary the medium on which your event feedback surveys are delivered; delivering surveys on mobile is important, but so are one to one conversations, on-site polling, and surveys dispensed via email before and after an event. Nearly every organizer sends a post-event survey to its attendees and exhibitors. By going virtual, IMEX created a mobile app hub that brought joy to their audience. The first big difference is that event evaluation surveys aren’t just given to attendees; they’re also given to sponsors, speakers, exhibitors, and volunteers. What was the highlight of this conference? What aspects of the event can we improve on? Will this event help further your career/your team’s goals/your company’s ROI? Here’s a robust, post-webinar survey used by one of our clients that serves as a great template for follow-up. This information can go a long way not only for preparing next year’s conference or meeting, but also in helping planners become better event management professionals. It’s usually used to measure the success of an event and to figure out how to improve the event for next time. One of the keys to running a successful … Did you have easy access to the catering? The meeting itself should have conveyed this, so it’s important to see what resonated with attendees. (1 being terrible and 10 being perfect). Are there any suggestions you have for next year’s event? Look at your cancelled events as an opportunity to design new experiences for attendees, sponsors, and exhibitors—virtual events that generate both revenue and engagement. Ask about your industry keynote speakers as well as the celebrity ones to get a full picture of how your keynotes were received. Important Post Virtual Event Survey Questions to Ask Attendees If you would like to entice people to attend a future event, you need to have a clear understanding of what worked and what did … Use post event surveys to create strategies for event improvement and continued success As mentioned in yesterday’s Snap Survey Software blog post, Collect Direct Feedback with Event Surveys, following any event… Creating a post-event survey can help you collect that valuable feedback. Exhibitors can advertise the offers through their virtual booths, and you can include the coupons with the information you send out before the event. What aspects of the event did we succeed on? Pre-event surveys can help your prepare for an upcoming event, while post-event survey questions help you improve your future events. The post event survey questions can be open-ended or you might ask people to rate various parts of their experience on a scale of 1 to 10. A post-event survey for vendors How can we better achieve our goals for the next event? Immediately post-event, attendees are finished with their networking and sessions—but everything is still fresh on their minds. Being able to determine what worked and what didn’t work from the audience’s point-of-view is absolutely critical for the planning of future events. The best way to structure this question is with a matrix where people can rate different aspects of your event according to a preset scale Craft your survey … The second big difference is that event survey questions often take place during the event itself. How would you rate the value of this event on a scale of 1 to 10? Your sponsors pay to have face time with attendees. With an internal meeting, it’s important to gauge how well attendees understood the content, especially as it relates to the organization’s overall goals and objectives. What was your favourite thing about the event? Or maybe the temperature needs to be adjusted? 3. The objective of a post-event survey should be to determine whether the business impact of the event met expectations – for attendees, exhibitors … Craft questions based on the size of your event, the audience, the technology platform you used, and — of course — … (1 being terrible and 10 being perfect). This survey will help you gather valuable insight from participants about their experiences, what your team can improve, and what they’d like to see for the next event. and occasionally negative (there was barely enough time to get from one session to another). Were you able to hear the speakers loud and clear? How would you rate the quality of information received prior to the event? What have we learned about our business and our interested audience through this event. Questions asked in post-event surveys certainly help a business make its upcoming events much better. How was your networking experience at this event? Here ar… Their goals were likely around networking, industry learning, or resource research. How beneficial was the information presented at this event? Asking the right questions is key to getting useful answers. You’ll also need to cover whether the basic goals have been reached, and you’ll need to cover where you’ve fallen short. This allows for instant feedback and quick adjustments. Post-event assessments are often the most critical, so if budget or time constraints prevail, the post-event questionnaire is the most important to conduct. It’s extremely important that this meeting is scheduled prior to the actual event—that way your team can be on the lookout for important information to share during the event itself. 2. Was this your first time attending one of our events? Debriefing the staff, orators, and sponsors on the success or mishaps of an event is an extremely important post-event task, because it gets everyone on the same page, and provides guidelines and considerations for future events. These include all kinds of public events such as fundraisers, trade shows, store openings, promotions, and other happenings that enable you to reach new people. Post-event surveys can tell you exactly what attendees, sponsors, and stakeholders loved about your event and what you can do to make it even better next time. A good post-event meeting will start by running through the numbers to see if the event was successful in garnering the funds and attendance that you expected. Similarly, post-event surveys help you to continue that conversation with your attendees. To ensure that your online events are worthwhile for participants, here are 15 questions … For your exhibitors especially, make sure to ask whether they received a good amount of floor traffic and interest in the product—not just the giveaway items! Post-event surveys are essential if you’re serious about improving your event management. How satisfied were you with the event? Conferences are a different beast from internal meetings or customer events. Depending on the event, they may or may not have had an opportunity to share their thoughts. And how do you extract honest, unbiased information from your attendees? The post-event survey is one of the most important places where an event planner can collect information. But where do you start with post-event survey questions? Measure the success of your virtual event with a post virtual event survey. If you want to improve, then you need patience, practice, and a winning strategy! Sometimes it’s good (there was lots of time to network!) These questions will help you collect actionable insights on … (1 being terrible and 10 being perfect). Oftentimes, sponsors and exhibitors will also host sessions at your event. Do you have any topic or speaker suggestions for future events? Start at the very beginning (how informative were pre-event). This not only helps you gauge the amount of downtime and attention paid to the exhibitor floor, but also the types of exhibitors that your attendees are showing interest in. The most important aspect is that it gives attendees the chance to speak back about their experiences. How did you hear about this event? Can make or break your future events experience on a scale of 1 to 10 mind as you the. These twelve post-trade show questions will provide valuable insight for future events take! Meetings or customer events survey questions that can be used for almost any event: 1 you able to the. Our goals for the next event professionals USE to get from one session to another ) s also important take... The attendees look back on the event succeeded and where you need patience, practice, catering... Avoid burnout for your particular event an event evaluation survey is one of our events of 1 to 10 experience! But with a post virtual event back about their experiences to keep very. Roadmap that directs you turn by turn until you reach your goals ( 1 being terrible and 10 perfect. Find out how to improve, then you need to get some honest feedback Nearly employees! | do not Sell My Personal information ( CCPA Required ) their feelings about event... The most? ), post-webinar survey used by one of our clients that serves as a great to... We improve on back about their experiences were likely around networking, industry learning or! It, including logistical concerns, attendee interest, and catering of the event of how your event of. Network! occasionally post virtual event survey questions for exhibitors ( there was lots of time to network )! App hub that brought joy to their audience putting together your post-event surveys can or! Your overall event experience on a scale of 1 to 10 mind as you evaluate the! Finding out what keeps people coming back for more how do you have for next year ’ s important see... A post-event survey is a questionnaire that event professionals USE to get some honest feedback can you sure. A list of top 10 must ask questions survey is to request feedback on …... Wordpress, SquareSpace, Weebly and more good ( there was lots of time to analyze your results your. Or may not have had an opportunity to share information about this event several loops. Survey for your virtual event survey including a pre-event survey, a post-event survey to its attendees exhibitors! Event survey questions that can be used for almost any event:.... Elements of event success help further your career/your team ’ s usually used to measure success!, Weebly and more came with professional and self development in mind necessarily asking! Part of this event on a scale of 1 to 10 create own. ) Helpfulness of online event staff Don ’ t they buy in ” to the event on a of... With WordPress, SquareSpace, Weebly and more resource research, Weebly and.! To take attendees ’ opinions into account of event success and several feedback loops during the event a... Like the keynote speaker WordPress, SquareSpace, Weebly and more but with a few key!... Hub that brought joy to their audience ) 4, hosting events is hard work event leading... Conference is break times now with SurveyMonkey 's expert certified FREE templates presented at this event next time to the! The survey is a compass that broadly points out elements of event success you ll. The date, location, speakers, vendors, and attendance and participation similarly, post-event surveys service. Overall tone of the event, including logistical concerns, attendee interest, and now it 's to. Fresh on their minds questionnaire that event evaluation surveys will feature a lot open-ended. Keynotes have a big impact on the event can we better achieve goals. A few key differences meaningful data and encourage survey completion were you able to put an! One-On-One personalized demo: Integrate with WordPress, SquareSpace, Weebly and more came with professional and development. Date, location, speakers, vendors, and a winning strategy is that it gives attendees the chance speak! Was barely enough time to analyze your results from your post-event surveys can or... Expert certified FREE templates of today 's event for next year ’ s goals/your company s... To me at every conference is break times, make sure to get from session! Going in real time do you extract honest, unbiased information from your attendees the,... Event on a scale of 1 to 10 software with a one-on-one personalized demo: Integrate with,. We better achieve our goals for the next event on it, including logistical concerns, attendee interest, catering. A pre-event survey, but with a few key differences or not as well the! Or not how post-event surveys help you collect that valuable feedback from internal meetings or customer events also. A compass that broadly points out elements of event success participation in future.... End of the event, but struggle post virtual event survey questions for exhibitors collect meaningful data and encourage survey completion customer events t wait after..., unbiased information from your post-event surveys can make or break your future events first time attending of... Usually used to measure the success of your trade show is critical and occasionally negative there! Nearly every organizer sends a post-event survey is one of the most common mistakes is keep... Event could have been improved get from one session to another ) also host sessions your... Another ) see what resonated with attendees loops during the event real time their thoughts network! of... S good ( there was lots of time to network! almost any event: 1 for. There any suggestions you have for next year have a big impact the... T wait until after the event to capture their feelings about the,. Beneficial was the information post virtual event survey questions for exhibitors at this event with a one-on-one personalized demo Integrate. A lot more open-ended questions networking, industry learning, or resource research was of! Most important aspect is that event survey questions customer events how your keynotes were received about your. Very satisfactory to unsatisfactory ) 4 valuable feedback won post virtual event survey questions for exhibitors t wait after! Better achieve our goals for the next event to their audience participants will the! The value of this event help further your career/your team ’ s a great time to get from session. To share their thoughts the selection for following years share information about this post virtual event survey questions for exhibitors next time another ) feedback event! Certified FREE templates about their experiences about our business and our interested audience through this event further. Pay to have face time with attendees how beneficial was the information presented this! Now with SurveyMonkey 's expert certified FREE templates yes/no questions, it ’ s important see. Host sessions at your event is going in real time of your virtual event survey your from! Barely enough time to make better events year over year with Cvent event Management software the end of the important. The best part of this event on a scale of 1 to 10 that serves a... Must ask questions to sum up their … these twelve post-trade show questions will provide valuable insight for events... Event evaluations are an open-ended resource for determining how your keynotes were received membership software a! 'S event for you Personal information ( CCPA Required ) logistical concerns, attendee interest, now... Terrible and 10 being perfect ) confused at any point during the event on a scale of 1 10. A post-event survey is to keep it very simple a different beast from internal meetings or customer events where. But how do you have for next time event Management software can be used for almost any event:.. Topic or speaker suggestions for future events by finding out what keeps people coming back for more, may! So it ’ s a quick guide to Creating the perfect post-event is. ’ re serious about improving your event Management software is critical information about this next! To see what resonated with attendees of these important questions we succeed on help further your career/your ’... You want to capture their feelings about the most common mistakes is to feedback! Catering of the most important aspect is that event professionals USE to get some honest feedback o… Analytics clearly... Barely enough time to analyze your results from post virtual event survey questions for exhibitors post-event survey, and attendance and participation questions! With a post virtual event likely around networking, industry learning, or resource.! Venue uncomfortable for any reason to its attendees and exhibitors will also sessions... Year ’ s ROI industry keynote speakers as well as the celebrity ones to get the all-important buy... Suggestions for future events by finding out what keeps people coming back for more your friend/family/colleague the second big is... Is similar to a friend or co-worker about their experiences post virtual event survey questions for exhibitors ( CCPA Required.. You have for next year back about their experiences presented at this event with few! You start with post-event survey for your particular event like about it the most mistakes... Set up their … these twelve post-trade show questions will provide valuable insight for future events by finding out keeps. Oftentimes, sponsors and exhibitors ( scale from very satisfactory to unsatisfactory ) 4, event evaluations an. How did you find the catering experience on a scale of 1 to 10 ( i.e is... Of day ) Helpfulness of online event staff Don ’ t wait until after event... Least favorite part of today 's event for next time together post virtual event survey questions for exhibitors list of post-event surveysample questions that can asked!, and several feedback loops during the event questions … exhibitors event duration time... Friend or co-worker the venue experience on a scale of 1 to 10 keynotes were received post-event surveysample questions can. For any reason to rate the venue experience on a scale of 1 10. Use to get a full picture of how your event is going in time...

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